Workflow Builder

Turn your operations playbook into scalable workflows.

Augie runs on your existing SOPs, blending structured rules with intelligent reasoning to scale supply chain workflows.

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Trusted by leading supply chain companies like:
Augie translating an operations SOP into an automated workflow
9:08 AM
When a carrier reports a breakdown, escalate to the account manager and update TMS.
  • Creating load validation framework
  • Processing carrier outreach SOPs
  • Reading exceptions handling policies
  • Routing escalation pathways
Augie 9:08 AM

Done! I've created a framework to notify the correct manager with escalation notes and update your TMS with incident logs, revised ETA, and suggested carrier check-ins.

Trusted by leading supply chain companies like:
Penske Echo Armstrong Transport Group Hirschbach NFI Ewing Insco

The problem with plug-and-play workflows: they sound great until they break.

×You have to predict every edge case upfront

Deterministic workflows only handle what you program. Every unexpected exception creates a new headache.

×They’re impossible to manage

Visual builders look simple — until they aren’t. A few exceptions turn into tangled flowcharts only engineers can untangle.

×They execute logic — but don’t understand context

“If X, then Y” works in theory. But when a dispatcher says “around 8-ish,” rigid logic doesn’t know what to do.

With Augment,Determinism meets intelligence.

Most AI workflow builders force you to choose between rigid automation or nothing at all. Augment blends structured rules with intelligent reasoning, delivering precision for critical steps and flexibility for real-world exceptions.

Rules

Some steps must run exactly the same every time — TMS data validation, system updates, escalations. These are coded rules. No interpretation. No variation.

Reasoning

Real conversations are unpredictable: vague answers, off-topic replies, unexpected issues. Augie reasons through them in real time, like your best operator.

Precision and judgment in the same workflow.

At every step, Augie decides whether to follow a rule or reason through it.

A workflow: triggered, then a decision point branching to Nuanced (Reasoning) and Structured (Rules), both converging on Action executed

More conversation. Less configuration.

Just describe what you need, and Augie figures out the rest.

Build or change a workflow the way you’d explain it to a colleague.

Other platforms make you edit a flowchart. We let you talk to someone instead.

Talk to your teammate

See exactly what changed

Test before you ship

Faster changes, better results

Augie chat: a user describes a Missing Pickup workflow change in plain language and Augie confirms the update

The right tool for each part of the job

Empower your workflows from end to end without compromising on speed, context, or quality.

Traditional AI Workflow Builders
Augment
Creating a workflow
Map out every possible path in a visual builder from scratch.
Describe what should happen in plain English, and Augie builds it.
Editing & versioning
Navigate a 200+ box flowchart. Hidden logic means one change can silently break downstream.
Simple describe the change and preview exactly what will change before it goes live.
Handling real conversations
Only handles responses you’ve already mapped.
Reasons through the unexpected using your instructions.
Adaptability
Precise on mapped paths, but misses everything else.
Rules blended with reasoning, so nothing gets missed.
Testing
No way to simulate unexpected scenarios before going live.
Simulate changes against real scenarios before deploying.
Readability
Looks simple at first. But past 10 steps, only engineers can manage it.
Written in plain language your ops team already understands.

Case study: Turning Track & Trace SOPs into scalable workflows

A standard Track & Trace process, now an intelligent, scalable workflow. Augie calls carriers, confirms ETAs, handles breakdowns, and updates TMS automatically.

What the workflow does (Calls carriers, Extracts information, Updates systems, Escalates if needed) vs the same process mapped as a tangle of flowchart steps

How Augment combines rules with reasoning

Rules

Event: load in transit

Validate load, pull carrier contact, initiate call

Escalation triggered

Notify account manager with full call summary

TMS updated, follow-up scheduled

Write ETA, schedule contact, call complete

Reasoning

“Press 2 for dispatch…”

Navigate phone tree, wait on hold, reach a human

“Calling about load #82719”

Introduce, ask about shipment, follow SOP

“Driver broke down on I-40”

Recognize situation, ask about replacement

“Should be there around 8-ish”

Pin down actual time and timezone

Meet the workflows running your operation.

From quote to cash, Augie handles the daily toil so your team doesn’t have to.

Document Management

Automatically collects PODs, BOLs, and invoices, matches them to the right load, and flags anything missing.

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Carrier Sourcing

Finds available capacity, negotiates rates, and books carriers so your team covers more loads in less time.

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Load Building

Turns tenders and customer messages into complete, accurate loads in your TMS within minutes.

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